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Conflict Management Guide and Worksheet

Conflict is a fact of life in the workplace. When it does come up, it’s helpful to have a process to follow, so you can adequately prepare yourself to manage the conflict and help those involved navigate it themselves.

In this worksheet, we’ve included reflection questions that will help you better understand what you know about the conflict and your own priorities from a management and business perspective. We’ve also included a worksheet that you can use with team members involved in a conflict to help all parties arrive at a win-win solution.

Feel better prepared to manage conflict

The guide includes:

  • An overview of the interest-based approach to managing conflict

  • A prep worksheet so you can feel better prepared going into a conflict conversation

  • A conflict management worksheet you can use with your team members to help all parties arrive at a win-win solution

Open tablet and worksheet displaying conflict management guide and worksheet on a reflective surface. Tablet shows a cover page titled 'Tableside Conflict Management Guide + Worksheet' with an email contact. The worksheet pages contain sections for identifying conflict details, questions to understand the conflict, and solutions, with columns for team members and solutions.

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